Private household staffing in Canada, hotel-grade and discreet.
Keenstead provides dedicated housekeeping and estate services for private residences. Full-time or part-time housekeeper placement, estate-management oversight, NDA standard, hotel-grade standards, complete discretion from first contact.
Drop-in cleaning services are not private household staffing.
Rotating crews arriving twice a week with no NDAs, no enhanced vetting, no training to luxury standards, no personality-fit consideration. Principals were forced into oversight work that was exactly what they hired staff to avoid.
Dedicated staff. NDA standard. Hotel-grade training.
Full-time or part-time housekeeper placed in single residence. Comprehensive NDA, enhanced vetting, personality-fit matching, hotel-grade standards, ongoing account manager oversight.
See how it works →Eight Luxury Residential Services
From dedicated daily housekeeping to full estate-management oversight to staff placement and training, Keenstead services principals and private households with the standards they expect from private staff.
Dedicated Housekeeper
Full-time or part-time housekeeper placed in single private residence.
Live-In Housekeeper
Live-in housekeeper placement with compliant terms and accommodations.
Estate Management
Multi-residence oversight — housekeeper coordination, vendor management, property prep.
Staff Placement Services
Private household staff search, vetting, placement — nannies, butlers, chefs on referral.
Property Prep for Arrivals
Preparing seasonal residences for principal arrivals. Cleaning, linens, provisions.
Seasonal Residence Transition
Opening and closing of seasonal residences between hemispheres or properties.
Staff Training to Standards
On-site training of existing private staff to luxury-hospitality standards.
Temporary Coverage
Short-term housekeeper coverage during existing staff vacations or leave.
Hotel-Grade Examples
Six Operational Pillars Behind Every Keenstead Placement
NDA Standard Policy
Comprehensive permanent NDA signed before first shift. No exceptions.
Dedicated Staff Model
Single assigned housekeeper per residence. Not rotating crews.
Hotel-Grade Training
Luxury-hospitality standards from five-star hotel or private estate backgrounds.
Enhanced Vetting
Criminal, civil, financial, reference, psychometric — exceeding standard domestic agencies.
Estate-Management Oversight
Multi-residence principals get coordinated oversight across properties.
Discreet by Design
No marketing photos of residences. No principal names in anything public.
Five Steps. Every Placement.
Intake
Private consultation with principal or estate manager. Requirements, preferences, lifestyle rhythm documented under NDA.
Match
Candidate housekeeper(s) matched based on skillset, languages, personality fit, principal's preferences.
Present
Principal interviews 2-3 vetted candidates. Trial shifts available before permanent placement.
Place
Placement finalized. NDA signed. Onboarding on-site. Training to household-specific standards.
Oversee
Ongoing account manager oversight. Quarterly check-ins. Immediate replacement if fit issue develops.
4-Level Resolution Framework
Fit issue, service concern, immediate replacement — here is exactly what happens, and how fast.
Immediate consultation with principal or estate manager
Replacement candidate presented for interview
Full placement review and relationship repair or transition
Direct executive escalation under NDA
Six Protections for Private Households
Comprehensive NDA
Permanent, enforceable, aggressively protected.
Enhanced Vetting
Criminal, civil, financial, credit, reference, psychometric.
Personality-Fit Placement
Trial shifts before permanent placement. Fit comes before skill.
Ongoing Account Oversight
Quarterly principal check-ins. Immediate replacement if fit issue develops.
Discreet Invoicing
Invoicing to principal or household entity per preference.
$5M Liability + Bonded
Full coverage plus bond on every placement.
Representative Scenarios
Principal with three residences was coordinating five different housekeeping services with inconsistent quality and zero NDA protection.
Keenstead estate-management oversight with dedicated housekeeper per residence. One point of contact for principal. Consistent standards.
Principal acquiring new primary residence needed full household staff stood up quickly with proper vetting.
Keenstead placement sequence: housekeeper placement first, estate manager second, supporting staff third. Full household operating within 14 days.
Principal needed to transition out long-serving housekeeper discreetly while maintaining continuity of service.
Keenstead managed transition under NDA with discretion. Replacement in place, former staff transitioned professionally, zero public disclosure.
Feedback From Principals
The NDA is not a formality for them. That was the first thing that made me trust the service.
Dedicated housekeeper who treats my home the way Four Seasons treats their suites. That is what I was looking for.
Multi-residence coordination finally handled by one firm. I stopped coordinating staff myself.
Three Cities. One Standard.
1140 Boul. de la Carrière, Laval, QC H7N 5J6
120 Adelaide St W, Toronto, ON M5H 1T1
1090 W Georgia St, Vancouver, BC V6E 3V7
Plus 26 surrounding areas including Laval, Mississauga, Burnaby and more.
Frequently Asked Questions
What distinguishes Keenstead from a regular cleaning service?+
Keenstead is domestic staffing and estate services, not drop-in cleaning. Dedicated housekeepers placed in private residences full-time or part-time. Hotel-grade standards, NDA protection, enhanced vetting, personality-matched placement, ongoing account oversight. The model is different — this is closer to butler/private household staff than to janitorial service.
Do you really do enhanced vetting?+
Yes. Criminal background check, civil court records check, financial background check, credit check, four professional references verified, two personal references verified, psychometric assessment for honesty and discretion profile, social-media scan. Vetting exceeds standard domestic staffing agency practices. Principals can request additional checks (security clearance, private investigation) at cost.
What does the NDA cover?+
Comprehensive non-disclosure of all information about the principal, household members, guests, schedules, property locations, security protocols, financial matters, health information, business dealings, or anything observed during employment. Signed before first shift. Permanent term (survives placement termination). Enforced aggressively.
What is "hotel-grade standards"?+
Training to luxury-hospitality standards typical of five-star hotels (Four Seasons, Ritz-Carlton, Aman). Bed-making per hotel folding standards. Table setting per formal dinner etiquette. Linen care with proper folding, pressing, and rotation. Silver care and polishing. Closet organization to hotel standards. Many of our staff come from five-star hotels or private estate backgrounds.
Do you do full estate management?+
Yes, for principals with multi-residence properties. Estate-management oversight includes housekeeper coordination across residences, vendor management, property preparation for principal arrivals, closing/opening seasonal properties, security coordination, grounds oversight. Separate service from housekeeper placement.
What about live-in staff?+
We place live-in housekeepers for households that prefer that arrangement. Staff accommodations and terms negotiated as part of placement. Compensation includes live-in considerations. Compliance with provincial labour standards for live-in workers.
Pricing?+
Not posted publicly. Private consultation with principals or estate managers. Pricing by placement type (full-time housekeeper, part-time housekeeper, estate-management oversight, specialty services). Placement fees plus ongoing compensation for staff. Discreet invoicing to principal or household entity.
Standards We Operate Under
A Private Household Staffing Partner Built Around Discretion.
Keenstead exists because private residences require a different operating model from drop-in cleaning services. Dedicated staff, enhanced vetting, NDAs, hotel-grade standards, discreet placement.
Principals deserve private household staffing that matches the standards they experience at five-star properties. Discretion. Standard.
Learn more about Keenstead →Read our blog →Considering Private Household Staffing? Book a Private Consultation.
Initial consultations conducted under NDA by Keenstead principal advisor. Virtual or in-person. Discretion standard from first contact. Contact us to arrange.